Strategies to Achieve Beneficiary-Centeredness in Medicare-Medicaid Integration

Beneficiaries dually eligible for Medicaid and Medicare often experience fragmented care, poor health, and high health service utilization and costs due to suboptimal coordination and alignment between Medicare and Medicaid. As states across the U.S., including North Carolina, strive to advance Medicare-Medicaid integration, we sought to identify opportunities and strategies to improve the beneficiary experience for this complex population. States at any stage of Medicare-Medicaid integration can consider and implement the identified lessons and strategies to improve the experience for dual eligible beneficiaries.

This project is supported by Arnold Ventures.